At Iberia VIP, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese data protection laws.

1. Who We Are

Iberia VIP Tours and transfers is a transport service provider based in Portugal. For the purposes of data protection legislation, we act as the Data Controller for the personal data you provide to us.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

· Identification and Contact Details: Name, email address, phone number, nationality.

· Booking and Service Information: Pickup/drop-off locations, travel preferences, flight details, special requests.

· Payment Information: Billing address, payment method (note: we do not store full credit card details).

· Website Usage Data: IP address, browser type, pages visited, and cookies (see section 7).

3. Why We Process Your Data

We process your personal data for the following lawful purposes:

· Contractual Necessity: To manage bookings, provide transport services, and communicate with you.

· Legal Obligation: To comply with tax, accounting, and regulatory requirements.

· Legitimate Interests: To improve our services, ensure safety, and manage customer relationships.

· Consent: For marketing communications and optional data collection (you may withdraw consent at any time).

4. How We Share Your Data

We may share your data with:

· Trusted service providers (e.g., payment processors, IT support) under strict confidentiality agreements.

· Public authorities when legally required (e.g., tax authorities, law enforcement).

· We do not sell or rent your personal data to third parties.

5. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, or as required by law (e.g., 10 years for invoicing records under Portuguese tax law).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyse traffic. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

8. Your Rights Under the GDPR

You have the right to:

· Access your personal data.

· Rectify inaccurate or incomplete data.

· Erase your data (“right to be forgotten”) under certain conditions.

· Restrict or object to processing.

· Data portability, where applicable.

· Withdraw consent at any time (for consent-based processing).

· Lodge a complaint with the Portuguese Data Protection Authority (CNPD).

To exercise your rights, please contact us using the details below.

9. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss. While we strive for full security, no system is entirely immune to risks.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly indicated.

12. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact:

Iberia VIP Tours and Transfers

Address: Praceta da Lagarteira 52. 4410-273 VNGaia Portugal

Email: in**@************rs.com

Phone/WhatsApp: (+351) 934 266 371